Return policy
Return Policy
We want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return within 30 days of receiving your order.
Return Requirements
To be eligible for a return, items must:
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Be unused and unworn.
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Be in their original condition.
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Include original packaging and applicable tags.
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Not show signs of damage, washing or alteration.
For hygiene reasons, certain intimate apparel, underwear, swimwear and other specified products may not be eligible for return unless defective or otherwise required by applicable law.
Return Process
Please contact [Customer Service Email] before sending any item back.
Include your order number and the reason for the return. Our customer service team will provide the applicable return instructions.
Customers may be responsible for return shipping costs unless the item is defective, incorrect or otherwise covered by applicable consumer protection laws.
Refunds
Once the returned item has been received and inspected, eligible refunds will be issued to the original payment method.
Depending on the payment provider, it may take several business days for the refund to appear in your account.
Nothing in this policy limits any mandatory consumer rights available under applicable law.